Our highly dedicated team work hard to provide an exceptional level of customer service.

Just wanted to praise the team from Chapmans who helped with our move on 30th June from Glan Llyn, Newport up to Maple Nook, Llangybi.

The team were amazing – arriving promptly, taking great care with our possessions and were consistently polite and courteous. The same was true with unloading at our new property with care to pur items in the correct rooms, reassemble the beds etc. We cannot thank the team enough! Please do pass on our appreciation.

Also many thanks for fitting us in at short notice!

We don’t plan on moving again any time soon but will very happily recommend Chapmans to anyone!

Keith, I just wanted to say thanks for a great service from you and the guys on our move.
We could not fault them and a lovely bunch of guys.
Boxes emptied and ready for collection.

Just a quick e-mail to say thank you for delivering the olive tree and plants because they meant so much to Mary. Once again the lads were courteous, polite and efficient which we feel sums up all the staff we have come across at Chapmans. Thank you once again. Hope you all have a very merry Christmas and a prosperous New year.

A Huge Thank You to the whole team.
Our experience with Chapmans was 5☆ from the very first phone calls back & forth with the very friendly & efficient Elaine, Paul & Keith who kept us updated all the way. Your removal team, Shaun, Josh, Garreth, Nathan & Ross were with us for our 3 day move, they were brilliant, we had a lot of stuff to move, they worked extremely hard, nothing was too much trouble for them, they are friendly, polite, easy to get along with & by day three they all felt like part of our family!
We have already mentioned to friends & our new neighbours the great service we had from you & will definitely recommend you to anyone moving. We can’t thank you enough for the excellent service you all provided.
Thank you to all at Chapmans.

“We just wanted to say thank you very much for your services moving house today, we have never used a removal company before but will definitely use Chapmans again and please say a huge thanks to the boys today for their total professionalism 👍 Top Job!”

“Hi Keith,

I just wanted to drop you a line to thank you for helping us with my son’s move to London last Thursday.

Everything went really well and we were very grateful to your team for being so prompt and efficient.”

“Just wanted to say thank you for the great work you did with moving us. The otherwise hellish experience of a house move was turned into a much better experience with your help. Your colleagues were super efficient, professional and very patient with our annoying children 😅
It couldn’t have gone smoother (well it could have, but that was down to the solicitors and all the other parities not you – your work was great.)”

“Thank you very much for organising moving for me at such short notice. The three men were brilliant. They made my move very easy. Please thank them for their help.”

“I just wanted to say thank you again to you both. I was very emotional yesterday, exchange, moving house and the wonderful kindness you both gave about the move date. I just wanted to say again that you both have been fantastic. I am eternally grateful to you both. ”

“I’m just coming up for air a week or so after the move – most of the unpacking and organising done – only one disaster with a heavy picture falling off the wall and smashing, so far everything else is going to plan (maybe you can add picture hanging to your services for DIY-idiots like me………😉).

I just wanted to say a belated ’Thank You’ to you and the team for doing such an amazing job. I haven’t moved home for 22+ years and have never moved home on my own – this was such a stress free experience, made easy by you and the boys on the day doing such a fantastic job. They were organised, speedy and friendly – nothing was too much trouble and they took total care with all of my belongings. I can’t praise them highly enough. I will definitely be using you guys if I ever move again, including the packing service which made all the difference.”

“Just wanted to say thanks to you to you and the team that moved me last month. Everything went smoothly and the boys were really helpful. I hope not to move again for years but when I do it’ll be Chapmans I come to.”

*****

“I would like to say thank you to the whole team who got us moved. The move day was very stressful and long due to an issue in the chain outside our control. I felt terrible that the men were sat waiting all day in the cold.

Keith and all the men were great. Everyone communicated well and the team were so careful and friendly.”

*****

“I just want to write a few lines to express the exceptional way that you handled my move last friday to paignton. It was not an easy job for you what with all the delays but you was so patient and for that I am truly grateful. Also, I cannot emphasise too much how the two young lads who carried out my move treated me. I was so stressed when they arrived that I was shaking in fear not knowing if I would be packing up my home and being homeless as I still hadnt had the official exchange/completion agreed. But they went over and above their duties and treated me like their mum, re-assuring me that everything was going to be alright as they would look after me and by golly, they really did, right through to completion.. They were very professional but with the added sentimental touch. I cannot express too much my gratitude and how much your employees are a credit to you, great ambassadors for your company. Yet again, thank you from the bottom of my heart.”

*****

“Just wanted to say how impressed we were with Chapmans Removals who moved us from The Vale of Glamorgan to Hampshire. The service we had from the initial consultation to the actual move was tremendous. The location was quite challenging as the road was extremely narrow, but the guys overcame this. There was no breakages or damages and overall we were very impressed with their professionalism. The price we were charged was very competitive too. We would really recommend Chapmans Removal to others . They really did a great job!”

*****

“I just wanted to say how fantastic your team were last week, we were so impressed with how efficient they were and were all very friendly and polite – even given the long wait to get the keys! We will definitely be recommending you.”

*****

“Thank you to all the team at Chapman for the excellent service provided from our initial contact to the final delivery. The moving team worked through a range of issues from narrow roads and parking permit zones to difficult building access and some unpleasant weather. All large furniture issues were overcome with a positive can do attitude which was great to see. It was a real team effort with a particular thank you to Dave the team leader and Leighton for keeping everything going including us during a long and tough week for everyone. A great job everyone. Thank you again.”

*****

“Our 13th move in 10 years and I can honestly say best removals company and team to date!Arrived on time. Introduced themselves. Took care whilst being fast and efficient. Ensured everything in the right rooms and ok before leaving. First class!Would recommend and will use again.”

*****